Frequently asked questions

These are the most commonly asked questions about our e-learning platform. Can't find what you're looking for? Contact our support team.

What is included in the e-learning courses?

All courses include video lessons, downloadable materials, quizzes, and certificates.

Do you offer a free trial?

Yes, you can explore selected modules for free during our 7-day trial.

Can I change my course?

You can switch to any other available course from your dashboard at no extra cost.

Do I get a certificate after completing a course?

Yes, a verified digital certificate is issued once all lessons and assessments are completed.

How do I contact support?

Our support team is available 24/7 through live chat and email.

What devices can I use to access the platform?

You can use mobile phones, tablets, laptops, or desktop computers — our platform is fully responsive.

Can I download the video lessons?

Yes, selected lessons are downloadable for offline viewing within the mobile app.

Is there a refund policy?

Yes, we provide a 14-day money-back guarantee if you are not satisfied with the course.

How do I reset my password?

You can reset your password by clicking “Forgot Password” on the login page.

Can I learn at my own pace?

Absolutely! All courses are 100% self-paced, so you can learn whenever you want.